Crew Leader (Long Course)

(37.5 CEUs) This long course presents the practical knowledge that a crew leader needs to manage weatherization jobs in the field. The crew leader needs to understand air sealing, insulation, duct sealing, duct insulation, ventilation, and moisture management. All...

Energy Auditor (Long Course) 50 CEUs

(50 CEUs) In the Weatherization Assistance Program (WAP) the job requirements for energy auditors and quality control inspectors (QCI)  overlap. You need most this course’s information to become an energy auditor, building analyst, or energy rater. If you want...

17 Managing Client Expectations

Welcome to – Managing Client Expectations. When a client has a complaint, it is generally because an expectation has not been met. And if staff members aren’t trained to properly address complaints, a client could become confused or angry. In this module, we’ll...

28 Maintaining Complete Job Files

Welcome to Maintaining Complete Job Files. Maintaining paperwork and computer files may not be the most exciting part of weatherization, yet it is necessary to remain in compliance and to tell the story of an agency’s great work. If you would like to follow along,...

29 Basics of Multifamily Weatherization

(0.5CEU) Welcome to The Basics of Multifamily Weatherization. Incorporating low and mid-rise multifamily buildings into your production can offer opportunities to expand your program and serve many additional clients. In this module, you will explore the resources and...