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(0.5 CEU) Welcome to Managing Subcontractors. [pause] In this module, we’ll learn how to respond to common issues with subcontractors through effective communication and subcontracts.

To comply with program requirements and ensure high-quality work is performed, WAP staff help them plan for continuous improvement and meet the terms of their subcontract.
By the end of this course, you should be able to:

  • Establish defined communication channels with subcontractors to efficiently respond to updates and changes.
  • Hold subcontractors accountable for the terms of their subcontract.
  • Develop a corrective action plan for serious or recurring work quality issues.
  • Help subcontractors develop, maintain, and enforce a quality management plan.
  • Understand the procedure for terminating a subcontract.