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(0.5 CEU) Welcome to the Client eligibility training: Meet Your Clients. In this module, we’ll practice determining eligibility and identifying what makes a building a good candidate for weatherization services. We’ll also cover how to apply the Department of Energy’s priorities for service.

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To get started, make sure your audio is turned on. This learning experience is primarily audio-driven. To move backward and forward in the module, select the next and back arrows. Want to see something again? Select the refresh button. Need to pause the module? Select the play/pause button. You can also navigate to a different section in this course by selecting the menu tab at the top of the screen.

By the time you have completed this course, you should be able to:

  • Explain the mission of the Weatherization Assistance Program,
  • Describe the characteristics of clients served by the program,
  • Identify the documentation required in the client’s application, and
  • Determine eligibility for a client and a building.
  • Identify Grantee requirements for weatherizing rental units,
  • List the Department of Energy’s priorities for service, and
  • List ways to find potential units and recruit qualified applicants.

Course Content