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(0.5 CEU) Welcome to the Client eligibility training: Meet Your Clients. In this module, we’ll practice determining eligibility and identifying what makes a building a good candidate for weatherization services. We’ll also cover how to apply the Department of Energy’s priorities for service.

To get started, make sure your audio is turned on. This learning experience is primarily audio-driven. To move backward and forward in the module, select the next and back arrows. Want to see something again? Select the refresh button. Need to pause the module? Select the play/pause button. You can also navigate to a different section in this course by selecting the menu tab at the top of the screen.

By the time you have completed this course, you should be able to:

  • Explain the mission of the Weatherization Assistance Program,
  • Describe the characteristics of clients served by the program,
  • Identify the documentation required in the client’s application, and
  • Determine eligibility for a client and a building.
  • Identify Grantee requirements for weatherizing rental units,
  • List the Department of Energy’s priorities for service, and
  • List ways to find potential units and recruit qualified applicants.

Course Content