(0.5 CEU) Welcome to Managing Subcontractors. [pause] In this module, we’ll learn how to respond to common issues with subcontractors through effective communication and subcontracts.
To comply with program requirements and ensure high-quality work is performed, WAP staff help them plan for continuous improvement and meet the terms of their subcontract.
By the end of this course, you should be able to:
- Establish defined communication channels with subcontractors to efficiently respond to updates and changes.
- Hold subcontractors accountable for the terms of their subcontract.
- Develop a corrective action plan for serious or recurring work quality issues.
- Help subcontractors develop, maintain, and enforce a quality management plan.
- Understand the procedure for terminating a subcontract.