(1 CEU) Welcome to Basic Employee Management for Weatherization Directors. Have you or someone you know been thrust into the role of director with little (or no) experience managing people? In this module, you will learn the basics of motivating and maintaining high-performing staff within the context of the unique challenges and rewards of WAP.
By the time you have completed this course, you will be able to:
- Describe the characteristics of successful WAP employees,
- Identify common stressors for WAP staff,
- Address work or worker quality concerns,
- Train staff to proactively educate the client and correctly set expectations and,
- and maintain trained technical staff.